Last updated: 01/01/2026

Welcome to Ella Kay Studio. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

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1. Use of Website

By using this website, you confirm that:

• You are at least 18 years old or have permission from a legal guardian

• You will use this site for lawful purposes only

• You will not misuse or interfere with the website’s operation or security

We reserve the right to refuse service to anyone for any reason at any time.

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2. Products & Services

Ella Kay Studio offers custom laser-engraved, vinyl and UV-printed products, including personalized and made-to-order items.

We make every effort to display product images, descriptions, and colors accurately. However, slight variations may occur due to:

• Screen settings

• Natural material differences

• Custom production processes

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3. Custom & Personalized Orders

All personalized products are made according to the details provided by the customer at checkout.

By submitting names, text, logos, or designs, you confirm that:

• The information is accurate and final

• You have the legal right to use any submitted content

Ella Kay Studio is not responsible for errors caused by incorrect personalization details submitted by the customer.

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4. Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to:

• Change prices at any time without notice

• Correct pricing or typographical errors

Payments are processed securely through third-party payment providers integrated with WooCommerce. We do not store full payment details.

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5. Order Acceptance & Cancellation

Orders are considered accepted once payment has been successfully processed.

Due to the custom nature of our products:

• Orders cannot be canceled or modified once production has begun

• Non-personalized items may be eligible for cancellation within a limited timeframe

Please contact us promptly if you need assistance with an order.

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6. Shipping & Delivery

Shipping timelines and methods are outlined in our Shipping Policy.

While we strive to meet estimated delivery times, Ella Kay Studio is not responsible for delays caused by shipping carriers, weather conditions, or other factors beyond our control.

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7. Returns, Refunds & Exchanges

Because many of our products are custom-made:

• Personalized items are non-refundable unless they arrive damaged or defective

• Non-custom items may be eligible for return or exchange in accordance with our Returns Policy

Please notify us within [X] days of delivery if there is an issue with your order.

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8. Intellectual Property

All content on this website—including images, logos, text, designs, and product descriptions—is the property of Ella Kay Studio and may not be copied, reproduced, or used without written permission.

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9. User-Submitted Content

By submitting designs, reviews, or other content, you grant Ella Kay Studio a limited, non-exclusive right to use the content for order fulfillment and, where applicable, marketing purposes unless otherwise requested.

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10. Limitation of Liability

To the fullest extent permitted by law, Ella Kay Studio shall not be liable for:

• Indirect or incidental damages

• Losses resulting from misuse of our products

• Delays or service interruptions beyond our control

Our total liability shall not exceed the amount paid for the product purchased.

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11. Indemnification

You agree to indemnify and hold harmless Ella Kay Studio from any claims, damages, or expenses arising from:

• Your use of the website

• Your violation of these Terms

• Your submission of unauthorized or infringing content

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12. Governing Law

These Terms & Conditions are governed by the laws of the United States and the State of Arizona, without regard to conflict of law principles.

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13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to this page.

Your continued use of the website constitutes acceptance of the updated Terms.

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14. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

Ella Kay Studio
Email: in**@***********io.com/el***********@***il.com
Website: www.ellakaystudio.com