Studio Terms & Conditions

Introduction

By using our services and placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.

Ordering & Customization

• Customers must provide accurate details for engraving and approve all designs before production begins.

• Once engraving has started, changes cannot be made.

• Bulk or corporate orders may require additional processing time—please inquire for details.

Payments & Pricing

• Full payment is required before production begins on custom orders.

• Pricing is subject to change based on materials, design complexity, and order quantity.

• We accept payments through [insert payment methods] for secure transactions.

Shipping & Delivery

• We only ship within the USA using standard shipping.

• Expedited shipping is available upon request for an additional fee.

• Customers will receive tracking information once their order has shipped.

• We are not responsible for shipping delays caused by carriers.

Returns & Refunds

• Due to the custom nature of our products, all sales are final unless an error occurs on our end.

• If an item arrives damaged or incorrect, please contact us within [insert timeframe] to arrange a resolution.

• Refunds or replacements will be determined on a case-by-case basis.

Onsite Engraving & Event Services

• Bookings for onsite engraving must be made at least [insert timeframe] in advance.

• A non-refundable deposit may be required to secure event services.

• We require adequate space and access to power for onsite engraving setups.

Intellectual Property

• All designs, logos, and content created by us remain our property and cannot be reproduced or used without permission.

• Customers must ensure they have the rights to use any design or logo submitted for engraving.

Privacy & Data Protection

• Customer information is kept strictly confidential and never shared with third parties.

• Secure payment methods are used to protect transactions.

• Submitted designs are used only for the engraving process and are not stored beyond order completion.

Policy Updates

We reserve the right to update or modify these terms at any time. Any changes will be reflected on this page.

Contact Us

If you have any questions regarding our terms and conditions, please reach out via email or our contact form.