Last updated: 01/01/2026

At Ella Kay Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our eCommerce website or place an order, we may collect the following types of information:

Personal Information

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment details (processed securely via third-party providers)

• Custom order details (such as names, text, or designs for personalized products)

Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on our site

• Referring website or search terms

This data helps us improve our website, customer experience, and online store performance.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders through WooCommerce

• Create and deliver custom and personalized products

• Communicate with you about your orders, inquiries, or support requests

• Improve website functionality, security, and user experience

• Send promotional emails or updates (only if you opt in)

• Comply with legal and financial obligations

We do not sell or rent your personal data.

3. WooCommerce & WordPress Data Collection

Our website is powered by WordPress and WooCommerce, which collect certain information to operate our online store efficiently.

WooCommerce may collect:

• Products viewed

• Cart contents

• Order history

• Shipping and billing information

This information is stored securely and only accessed by authorized personnel.

4. Payment Processing

Payments are processed securely through trusted third-party payment providers (such as Stripe, PayPal, or similar services).

We do not store or have access to your full credit card details. Payment providers handle all sensitive financial information in accordance with industry security standards.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences

• Enable shopping cart functionality

• Analyze website traffic and performance

• Improve marketing and SEO effectiveness

You can disable cookies in your browser settings, though some site features may not function properly.

6. Third-Party Services

We may share limited data with trusted third-party services, including:

• Payment processors

• Shipping carriers

• Email marketing platforms

• Analytics tools (such as Google Analytics)

These third parties only receive information necessary to perform their services and are required to protect your data.

7. Personalized & Custom Orders

If you submit text, names, logos, or designs for custom products, that information is used only to fulfill your order.

We do not reuse, resell, or distribute your custom design content without permission, except where legally required.

8. Data Retention

We retain personal data only as long as necessary to:

• Fulfill orders

• Maintain business records

• Meet legal, accounting, or tax requirements

You may request deletion of your data where legally permissible.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections

• Request deletion of your data

• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Data Security

We implement reasonable security measures to protect your information, including:

• Secure hosting environments

• SSL encryption

• Limited access to sensitive data

While no system is 100% secure, we take appropriate steps to safeguard your information.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Updates will be posted on this page with a revised date.

13. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Ella Kay Studio
Email: in**@***********io.com/el***********@***il.com
Website: www.ellakaystudio.com